Question

To ask the Senior Deputy Speaker what processes are in place to enable members of the House of Lords to raise a complaint against the House where it has failed to make reasonable adjustments for disabled members contrary to the Equality Act 2010.

The House of Lords Administration understands and accepts its responsibilities to make reasonable adjustments to facilitate occupation of the Parliamentary Estate by disabled Members.

The Strategic Estates team work to fulfil the obligations contained within the Equality Act 2010 and have issued guidance to help in ensuring designs comply with those requirements. This guidance embraces the principles of the Equality Act 2010 by ensuring that the physical environment of the Parliamentary Estate does not discriminate against people with respect to the nine protected characteristics plus other characteristics that are identified to ensure inclusion for all.

In respect of raising a complaint if there are concerns about the approach to reasonable adjustments, these should be addressed to the Director of Estates and Facilities.