Question to the Ministry of Housing, Communities and Local Government:

To ask His Majesty's Government what steps they plan to take to ensure freeholders are held to account for essential services provided to leaseholders.

The Leasehold and Freehold Reform Bill will ensure that leaseholders receive minimum key financial and non-financial information on a regular basis including through a standardised service charge demand form and an annual report. This will help them scrutinise and more effectively challenge their landlord if they consider their fees are unreasonable.

By law service charges must be reasonable and the Leasehold and Freehold Reform Bill also improves redress for leaseholders who do not receive acceptable services.