Trains: Consumer Information

(asked on 4th July 2022) - View Source

Question to the Department for Transport:

To ask Her Majesty's Government when they will implement their plan to "remove repetitive and unnecessary onboard announcements on trains", announced on 21 January; and whether this will include the message “See it, say it, sorted.”


Answered by
Baroness Vere of Norbiton Portrait
Baroness Vere of Norbiton
Parliamentary Secretary (HM Treasury)
This question was answered on 8th July 2022

Operators are working to remove unnecessary announcements from their automated systems in line with existing maintenance schedules, with work due to complete by the end of 2022. Passengers will already be hearing fewer automated announcements on some routes, alongside a reduction in ‘live’ announcements as onboard staff have been issued with updated guidance.

Messages that play a safety critical role, or that ensure the railways are accessible for all, will remain. This includes ‘See it, Say it, Sorted’.

Reticulating Splines