Question to the Department of Health and Social Care:

To ask His Majesty's Government what assessment they have made of the use of AI forecasting tools by NHS trusts to manage demand for and waiting times in accident and emergency; and how the use of that AI is informing wider NHS digital transformation policy.

The 10-Year Health Plan was published on 3 July 2025 and sets out how the Government will ensure the National Health Service is fit for the future, and that artificial intelligence (AI) will play a fundamental role in this transformation. As part of the 10-Year Health Plan, the Government is supporting the use of AI-enabled appointment and scheduling tools to reduce the administrative burden on clinicians, with early trials showing an increase in productivity and clinician time saved.

An accident and emergency demand forecasting tool is now available to all NHS trusts and is already in use by 50 NHS organisations, helping them plan how many people are likely to need emergency care and treatment on any given day. While this tool does not schedule appointments specifically, it uses AI to predict emergency care demand, enabling trusts to plan staffing and resources more effectively and reduce pressure on services.

The tool forms part of a wider set of Government‑supported innovations in operational AI, which include technologies to streamline scheduling, automate administrative tasks, and enhance clinical workflows. These collectively aim to free up staff time, improve care quality, and reduce waiting times across the system.