Question to the Department for Environment, Food and Rural Affairs:

To ask His Majesty's Government, further to the Written Answer by Baroness Hayman of Ullock on 14 April (HL16149), what documents, meetings or processes are referred to by the phrase “performance reviews with CCW”; how many such reviews have taken place since 1 January 2023; on what dates they took place; what aspects of the Consumer Council for Water’s performance were assessed, including delivery of objectives, value for money and complaints handling; and whether the written outputs of those reviews will be published.

Defra's oversight of CCW includes engagement on governance and performance against objectives, from official to ministerial level, in line with the Arm’s Length Body Sponsorship Code of Good Practice.

The Consumer Council for Water’s Annual Report and Accounts (ARA) for 2023-24 and 2024-25 were published on 2 June 2026 and provide a detailed overview of CCW's business performance and activities over these years. This Government requires non-department public bodies to produce ARA reports to provide transparency, accountability, and financial performance reporting to Parliament, sponsoring departments, and the public.