Postal Services: North Shropshire
(asked on 11th December 2025) - View Source
Question to the Department for Business and Trade:
To ask the Secretary of State for Business and Trade, what steps he is taking to help improve postal delivery times in North Shropshire constituency.
Answered by
Blair McDougall
Parliamentary Under Secretary of State (Department for Business and Trade)
This question was answered on 16th December 2025
I have discussed Royal Mail’s performance with the chief executive of Royal Mail and its parent company, and they recognise the need to do more to meet service delivery targets.
In October, Ofcom, the independent regulator of postal services, fined Royal Mail £21 million for failing to meet its quality of service targets and has told Royal Mail it must urgently publish and deliver a credible plan that delivers major and continuous improvement.