Question to the HM Treasury:

To ask the Chancellor of the Exchequer, what assessment her Department has made of the potential merits of establishing a taskforce on improving access to travel insurance for people with cancer.

The government does not intend to establish a taskforce on travel insurance for people with cancer at this time. However, the government recognises the important role of insurance products, including travel insurance, in building the financial resilience of consumers and protecting them when things go wrong. The government’s Financial Inclusion Strategy seeks to close gaps in protection and ensure that the insurance sector is well-placed to support the financial wellbeing of households and vulnerable customers.

In addition, the Financial Conduct Authority (FCA), the independent body responsible for regulating and supervising the financial services industry, requires firms to treat customers fairly. Since 2021, the FCA also requires firms providing travel insurance to signpost consumers to a directory of specialist providers if they are declined cover, offered cover with an exclusion, or charged a significantly higher premium based on a pre-existing medical condition. The FCA has robust powers to act against firms that fail to comply with its rules.

Different insurers may take a different view of the relevant factors in determining the price of insurance based on their differing claims experience. The government would always encourage consumers to shop around for the most suitable cover at the best price. The British Insurance Brokers’ Association (BIBA) can offer guidance on how to look across the insurance market for suitable products and may be able to provide names of specialist brokers. BIBA can be contacted at: www.biba.org.uk/find-insurance/.