Question to the Department for Transport:

To ask the Secretary of State for Transport, what recent assessment her Department has made of the adequacy of the (a) online and (b) written Blue Badge application process.

The Department for Transport provides an online application through the Blue Badge Digital Service on GOV.UK and works closely with its supplier to identify any possible improvements to the online application and renewal process as part of its continuous improvement programme.

It is for each individual local authority to decide on the application route and to produce application form(s) for their area. To assist them in deciding whether an applicant meets the eligibility criteria, the DfT has produced a model application form with accompanying guidance notes for applicants on how to complete the form.