Question to the Department for Environment, Food and Rural Affairs:

To ask the Secretary of State for Environment, Food and Rural Affairs, what assessment her Department has made of the effectiveness of regulatory measures to prevent repeated water supply failures during winter in (a) Surrey and (b) Surrey Heath constituency.

Water companies have a statutory duty to provide a supply of wholesome water under the Water Industry Act 1991 and associated water quality regulations. Additionally, the Security and Emergency Measures Direction 2022 (SEMD) requires companies to ensure continuation of their water distribution functions during an emergency.

Water companies are also Category Two Responders under the Civil Contingencies Act (2004) and have duties to plan for emergencies. Water companies also engage with their Local Resilience Forums in understanding risk, planning and exercising.

This Government has been clear there is no excuse for poor performance, and that water companies must take seriously their role in meeting the public and regulators’ expectations. The Drinking Water Inspectorate (DWI) regulates water company performance against SEMD requirements. The DWI has a range of tools to hold companies to account, including serving companies with enforcement orders.

The Independent Water Commission made several recommendations on increasing resilience across the water sector and on strengthening the enforcement powers available to the regulator for SEMD. The Government is preparing to respond to these recommendations and our White Paper will set out more detail on our approach.