Question to the Department for Transport:
To ask the Secretary of State for Transport, what steps his Department is taking to ensure that travellers who booked holidays through (a) LoveHolidays and (b) On The Beach prior to the departure of those companies from ABTA have their bookings protected.
All travel agents trading in the UK must have an ATOL License and provide an ATOL certificate for holidays booked, regardless of their country of origin and regardless of ABTA membership. Consumers retain the same legal rights to a refund or a credit note for travel that is no longer possible. Where the travel agents are not liable to offer these, and FCDO guidance has changed, consumers should rely on their travel insurance.