Question to the HM Treasury:
To ask the Chancellor of the Exchequer, what recent assessment he has made of the potential merits of establishing a 24-hour helpline for people subject to the Loan Charge.
HMRC operates a settlement helpline and a debt helpline for taxpayers who have used disguised remuneration avoidance schemes. All call handlers are trained to identify taxpayers who might need additional support.
For taxpayers who may need specialised help, HMRC advisors encourage them to contact organisations such as Samaritans or Mind. The Samaritans are available to provide emotional support 24 hours a day, 7 days a week.
The Government will continue to work with HMRC to consider what additional support could be provided to taxpayers who need extra help.