Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, what assessment his Department has made of trends in the level of healthcare capacity in West Dorset, particularly regarding primary care, ambulance response times and urgent care provision in winter 2025-2026.
We have done more than ever to prepare for this winter, stress testing winter plans across the country, including in West Dorset, making sure community teams have the vaccines they need, and identifying the patients most vulnerable in winter.
West Dorset sits within the NHS Dorset Integrated Care Board (ICB), where general practices have delivered 14.3% more appointments in September 2025, or 495,000 appointments, in comparison to September 2024, at 433,000. This is above the national average of a 6.6% increase. There is good coverage of pharmacy first services which are offered by 90% pharmacies in Dorset, and there has been a steady increase in uptake since September 2024. We have asked ICBs to commission extra urgent dental appointments to make sure that patients with urgent dental needs can get the treatment they require. ICBs have been making extra appointments available from April 2025, and these are available across the country with specific expectations for the region. There are also four pilot sites for urgent dental access running this winter which will support better local access to these services.
Urgent and emergency care has fallen short of the standards patients rightly expect in recent years. To address this, we launched our Urgent and Emergency Care Plan for 2025/26, setting ambitious goals of at least 78% of patients in accident and emergency being seem within four hours and reducing the average Category 2 ambulance response time to 30 minutes. Backed by £450 million of capital investment, we are upgrading hundreds of ambulances and expanding the capacity of urgent and emergency care services, enhancing both the speed and quality of care for patients in greatest need.
West Dorset is served by South Western Ambulance Service. The latest National Health Service data shows that in October, the South West achieved an average Category 2 response time of 32 minutes 37 seconds, an improvement of nearly 10 minutes compared with the same month last year.