Railways: Tickets

(asked on 28th January 2020) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, what steps his Department is taking to support agencies to simplify the rail ticketing system.


Answered by
Chris Heaton-Harris Portrait
Chris Heaton-Harris
Secretary of State for Northern Ireland
This question was answered on 5th February 2020

The Government has supported industry initiatives for reform in both simplifying fares and improving the ticket buying process. To improve the ticket buying process, we supported the Rail Delivery Group’s mobile barcode ticketing programme and made an additional £80m available to operators so that smart tickets are accepted at stations across almost all the network. We are now working with the industry to maximise the benefits of this investment.

In addition, we welcome the Rail Delivery Group’s contribution to the Williams Rail Review through its publication of the Easier Fares Consultation. The Williams Review is the first root and branch review of the rail industry in a generation and will set out ambitious proposals early this year. On 2 January a trial of simpler, single-leg fares was launched on some London North Eastern Railway routes, and we announced our intention to establish a new ‘fares trials fund’ to explore the benefits and costs of a clearer, more flexible and fairer fares system.

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