Capita: Contracts

(asked on 16th May 2018) - View Source

Question to the Cabinet Office:

What recent assessment he has made of Capita’s ability to deliver its public service contract obligations.


Answered by
Oliver Dowden Portrait
Oliver Dowden
This question was answered on 16th May 2018

Public service delivery has not been affected by Capita’s announcements to date. My officials are in regular discussions with Capita’s leadership who have assured us that it remains committed to delivering its public sector contracts.

Responsibility for monitoring service delivery sits within individual contracting authorities. For strategic suppliers, departments work with the Crown Representatives and Strategic Partnering Managers to identify and implement improvement opportunities.

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