Access to Work Programme

(asked on 12th November 2025) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what information his Department holds on the number of providers that have ceased offering Access to Work services due to (a) systemic delays and (b) insufficient funding since January 2025.


Answered by
Stephen Timms Portrait
Stephen Timms
Minister of State (Department for Work and Pensions)
This question was answered on 20th November 2025

We have interpreted “providers” to mean support workers, third parties, and stakeholders who deliver support to Access to Work customers.

The Department does not hold data on how many providers may have ceased offering Access to Work services due to (a) systemic delays or (b) insufficient funding since January 2025.

Access to Work operates as a reimbursement grant, the service or support must be provided before payment is made. The customer is the recipient of the grant and claims for the support they have used, not the provider. As such, the Department does not monitor providers or track whether they have ceased offering Access to Work services.

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