Question to the Home Office:

To ask the Secretary of State for the Home Department, what steps he is taking to ensure banks follow the Banking Protocol to protect vulnerable adults from fraud.

• The government continues to work closely with UK Finance to ensure bank branch staff are trained and follow the Banking Protocol.
• UK Finance figures indicate that since launching in 2016, the initiative has prevented victims from losing £202.8million and led to 1005 arrests.
• The Protocol sits alongside other measures to protect customers from fraud including the recent National Comms Campaign.