Horizon IT System: Compensation

(asked on 10th November 2025) - View Source

Question to the Department for Business and Trade:

To ask the Secretary of State for Business and Trade, whether his Department is taking steps to help simplify (a) paperwork and (b) accountancy processes required for Post Office Horizon IT compensation claims.


Answered by
Blair McDougall Portrait
Blair McDougall
Parliamentary Under Secretary of State (Department for Business and Trade)
This question was answered on 12th November 2025

The Government has taken several steps to simplify the claims process across the Horizon redress schemes, ensuring that all postmasters have the support they need to set out their claims. We continue to work closely with the Horizon Compensation Advisory Board to explore ways to further improve claimants’ experiences.  Eligible claimants across the schemes can access interim payments once their claim has been accepted.

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