Child Maintenance Service: Fees and Charges

(asked on 10th November 2025) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what recent assessment his Department has made of the equitableness of the Child Maintenance Service's (a) fee structure and (b) case prioritisation (i) where a paying parent has multiple children across different claims and (ii) all other cases.


Answered by
Andrew Western Portrait
Andrew Western
Parliamentary Under-Secretary (Department for Work and Pensions)
This question was answered on 17th November 2025

The Child Maintenance Service operates on the principle that both parents have financial responsibility for their child, including their food and clothing, as well as contributing towards the associated costs of running the home that the child lives in.

Information about the paying parent's gross income is taken directly from HM Revenue and Customs (HMRC) for the latest tax year available. This allows calculations to be made quickly and accurately.

The calculation can also take into account other aspects such as where care of the child is shared between the parents and any other children that the paying parent provides care.

The CMS recognises the complexity of cases where a paying parent has multiple children across different claims and is committed to ensuring that all children receive fair and timely support.

Where a paying parent has multiple children across different claims, the CMS recalculates the total maintenance liability based on the number of qualifying children across all cases, fees are based on a percentage of the total ongoing maintenance (OGM) amount, not on the number of arrangements.

The calculation can also take into account any other children outside of the statutory scheme for whom the paying parent provides support. This ensures the Child Maintenance Service fulfils its responsibility to consider the welfare of all children connected to a case.

A consultation on proposed CMS reforms was published by the previous Government on 8 May 2024. The consultation was extended by the Government at the end of July and ran until 30 September 2024. The Government published a response on 23 June 2025. This included plans to reform the CMS fee structure for the Collect and Pay Service, reducing fees to 2% for receiving parents, deducted from maintenance received, and 2% for compliant paying parents in addition to their calculated maintenance amount, while maintaining the 20% rate for non-compliant paying parents, in addition to their calculated maintenance amount.

The Government is conducting a review of the child maintenance calculation to make sure it is fit for purpose. This includes updating the underlying research and considering how to ensure the calculation reflects current and future societal trends.

Options for proposed reforms are currently being considered. Any changes made to the child maintenance calculation will be subject to extensive public consultation, and if made, will require amendments to legislation so would be subject to Parliamentary scrutiny.

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