Question to the Home Office:
To ask the Secretary of State for the Home Department, what steps she is taking to ensure a trained mental health specialist is on duty in all emergency service call centres to assist with identifying callers who may require mental health support.
The staffing of emergency service call centres is an operational matter for the police. Over thirty police forces across the country now operate some form of street triage scheme. Some of these consist of mental health professionals embedded in call centres, while others adopt a model of joint working between police officers and mental health professionals on the front line.