Question to the Department for Transport:
To ask the Secretary of State for Transport, how many different transactions or processes between members of the public and DVLA can only be completed if payment is made by a member of the public by (a) cash, (b) cheque and (c) postal order.
The Driver and Vehicle Licensing Agency (DVLA) offers nearly 50 main customer facing services and the vast majority of these are available online with a range of payment options. Only seven applications currently require payment by cash, cheque or postal order and these are listed below. These services require a manual payment as the applications must currently be submitted in paper form because (for example) original documentation may need to be submitted or these transactions cannot yet be carried out online.
1 | Application to exchange a non-GB driving licence for a GB one. |
2 | Application for a driving licence following a disqualification. |
3 | Requests for vehicle information from individuals (companies and other organisations can use the automated online service). |
4 | Application for a vehicle registration certificate where the original is not available. |
5 | Application for the reduced rate of vehicle excise duty when the recipient receives the standard rate of Personal Independence Payment. |
6 | Application to amend vehicle excise duty details - for example up or down plating of a heavy goods vehicle |
7 | Trade licence applications, including first licences, renewal or replacement. |