Question to the Department for Transport:

To ask the Secretary of State for Transport, what recent steps she has taken to tackle (a) violence and (b) verbal abuse towards public transport workers while at work in (i) Slough and (ii) the South East.

The Department for Transport is working with the transport industry to ensure that public transport is a safe environment for staff and passengers. Ensuring that staff feel safe at work is a priority.

Following the horrific attack on the 18:25 LNER Doncaster to London service at Huntingdon on the 1st November, my Department are working with British Transport Police (BTP) and the rail industry to understand if any immediate interventions are required. The heroic efforts of rail staff meant that further harm was avoided and undoubtedly saved lives.

Prior to the incident, this government brought in the Bus Services Act 2025 which mandates training for staff working in the bus industry, including drivers and those who deal directly with the travelling public, on how to recognise and respond to incidents of crime and anti-social behaviour on public transport. This training will require a person to take steps to prevent crime or anti-social behaviour only where it is safe to do so. This will apply to all bus operators including those in Slough and the South East.

BTP are responsible for policing the railway, and they deploy their officers across the network, including in Slough and the South East, based on intelligence led briefings with daily taskings to provide reassurance to the public. They work closely with rail operators that serve those areas to conduct joint operations and have regular engagement with staff and safeguarding and security managers.