Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, what assessment his Department has made of the potential merits of requiring NHS Trusts to keep records of correspondence with patients, including conversations over the telephone.
No assessment has been made. However, we expect that National Health Service trusts, in common with other health and care providers, should ensure clinical records are accurate and up to date. This should include all relevant information about diagnoses and treatment and care decisions, with details of how this information was collected and whether and with whom it was shared.