Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many and what proportion of people claiming Personal Independence Payments had their award assessed through (a) a telephone consultation, (b) an in person assessment, (c) a paper based assessment and (d) a video assessment in each of the last ten years; and what the approval rate was for each method.

Management information on the number and proportion of Personal Independence Payments assessments by channel is published in Table 2.32 of the Pathways to Work: Evidence pack: Chapter 2 reforming the structure - GOV.UK. Telephone and video channels have only been available since 2020.

The information on approval rates requested is not readily available, and providing it would incur a disproportionate cost.