Question to the Home Office:

To ask the Secretary of State for the Home Department, if she will take steps with mobile phone companies to introduce a (a) single and (b) central emergency telephone number paid for by mobile phone (i) operators and (ii) manufacturers to allow reporting by victims of unlocked mobile phone theft to report those thefts immediately; and if she will make an assessment of the potential impact of doing so on (A) (1) financial and (2) personal data theft and (ii) the number of police hours dedicated to mobile phone crimes.

The Home Secretary and Policing Minister are determined to take the strongest possible action to reduce the number of phone thefts in London and elsewhere across the country.

This is a crime that causes significant distress to victims and fuels wider criminality. That’s why we are driving greater collaboration between policing leaders, the Metropolitan Police, National Crime Agency, the Mayor of London, leading tech companies and others to break the business model of mobile phone thieves. This has included exploring what technical interventions would be most effective, including discussion around improving reporting mechanisms when a mobile phone is stolen. Positive developments include commitments to improving visibility of unique identification numbers/IMEIs to help identify stolen devices and raising awareness of existing mechanisms for reporting the theft of mobile devices, which include calling 101, going to a local police station or reporting the crime anonymously via Crimestoppers.

All stakeholders must play their part in designing out and disincentivising this type of theft, disrupting the resale of stolen phones, exploring technological solutions to make devices harder to re-register or resell, and helping the public protect themselves and the data and personal information on their devices.