Taxation: Self-assessment

(asked on 29th November 2021) - View Source

Question to the HM Treasury:

To ask the Chancellor of the Exchequer, in which types of media and platforms, advertising campaigns carried out by or on behalf of HM Revenue and Customs encouraging timely submission of self assessment forms by people have been placed in each of the last five years; and how much has been spent on (a) the placement of those campaigns, by each medium or platform used and (b) all other associated costs.


Answered by
Lucy Frazer Portrait
Lucy Frazer
This question was answered on 7th December 2021

HMRC spent the following on Self-Assessment advertising by channel over the past five years. This is the most detailed channel breakdown available.

2016 – 17

Radio – £389,959

Out of Home (outdoor posters) – £409,505

Digital display - £58,055

Search engine advertising - £96,000

Social media - £20,000

Research - £139,000

Production - £81,828

Total - £1,194,347

2017 – 18

Radio - £234,931

Out of home - £289,794

Digital display - £149,661

Search engine advertising - £149,505

Research - £97,335

Production - £226,580

Total - £1,147,806

2018 – 19

Radio - £254,624

Out of home - £287,841

Digital display - £182,976

Search engine advertising - £99,909

Social media - £49,943

Research - £131,425

Production - £165,017

Total - £1,171,735

2019 – 20

Radio - £185,072

Digital display - £188,363

Search engine advertising - £89,152

Social media - £72,930

Research - £133,294

Production - £55,584

Total - £724,395

2020 – 21

Radio - £290,829

Digital display - £281,545

Search engine advertising - £90,661

Social media - £144,851

Research - £55,272

Production - £90,899

Total - £954,057

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