Social Rented Housing: Repairs and Maintenance

(asked on 10th October 2025) - View Source

Question to the Ministry of Housing, Communities and Local Government:

To ask the Secretary of State for Housing, Communities and Local Government, what steps his Department is taking to help ensure that (a) repairs in social housing are carried out (i) promptly and (ii) effectively and (b) sufficient (A) funding and (B) oversight of repairs are in place.


Answered by
Matthew Pennycook Portrait
Matthew Pennycook
Minister of State (Housing, Communities and Local Government)
This question was answered on 20th October 2025

Alongside delivering the biggest increase in social and affordable housebuilding a generation, the government is committed to driving a transformational and lasting change in the safety and quality of homes.

Social housing tenants deserve to live in safe and decent homes, to be treated with fairness and respect, and to have their problems quickly resolved.

All registered providers of social housing are required to meet the outcomes of the regulatory standards set by the independent Regulator of Social Housing. This includes providing an effective, efficient, and timely repairs service for the homes and communal areas they are responsible for, including setting timescales for completion, and communicate this to tenants. The Regulator has a series of powers at its disposal when it identifies serious failings in the way a landlord is delivering the outcomes of their standards.

On 2 July 2025, we launched consultations on an updated and modernised Decent Homes Standard and on a new Minimum Energy Efficiency Standard. These new standards would be binding on registered providers of social housing.

The government will bring Awaab’s Law into force for the social rented sector on 27 October. Awaab’s Law is vital legislation that will empower social tenants to hold their landlords to account using the full force of the law if they fail to investigate and fix hazards within their homes within set timescales. It will also allow tenants to access the Housing Ombudsman if their landlord does not adhere to strict timelines for action.

New requirements relating to electrical safety will also require social landlords to carry out electrical safety checks at least every five years, as well as mandatory appliance inspections on all electrical appliances that are provided by the landlord.

Registered providers rely on income from social housing rents in order to manage and maintain their homes to the required standards.

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