Question to the Department for Transport:

To ask the Secretary of State for Transport, what assessment she has made of the reasons for delays in the DVLA's system for the reissuing of revoked driver's licenses on medical grounds.

Although a specific assessment has not been carried out, the Driver and Vehicle Licensing Agency (DVLA) aim to process all applications as quickly as possible and understands the impact delays can have on people’s lives. Road safety remains our most important priority and the DVLA must be satisfied that the required medical standards required for safe driving can be met before a licence is issued.

Driving licence applications where a medical condition must be investigated before a licence can be issued can take longer to process as the DVLA is often reliant on receiving information from third parties, including medical professionals, before a licence can be issued. Where a driver contacts the DVLA to advise that they require their driving licence for employment, the application will be prioritised where possible.

The DVLA is currently rolling out a new casework system which will deliver significant improvements to the services provided to drivers with medical conditions. This will enhance the handling of medical cases, support growing customer demand and help to reduce processing times. As part of this work, the DVLA has improved the quality of the correspondence provided to applicants and reviewed the questions asked of applicants and healthcare professionals when assessing medical fitness to drive, with a view to simplifying the process wherever possible.