Question to the HM Treasury:

To ask the Chancellor of the Exchequer, what steps her Department has taken through the (a) Financial Conduct Authority and (b) Payment Systems Regulator to establish the reasons for which banks have not engaged directly with investors in resolving authorised push payment reimbursement claims relating to investments made (i) before and (ii) after 7 October 2024; and what (A) findings, (B) correspondence and (C) further steps have resulted from this work.

Treasury Ministers have meetings with a wide variety of organisations in the public and private sectors as part of the process of policy development and delivery. Details of ministerial meetings with external organisations on departmental business are published on a quarterly basis and are available at the link below.

https://www.gov.uk/government/collections/hmt-ministers-meetings-hospitality-gifts-and-overseas-travel

All payment services providers, including banks, are required to comply with the Payment Systems Regulator’s authorised push payment (APP) scam reimbursement regime, which came into force on 7 October 2024. This requires firms to reimburse victims for qualifying APP scams which took place from 7 October 2024 and over the Faster Payments System up to the value of £85,000. For APP scams which took place before this, these may be eligible for reimbursement under the Contingent Reimbursement Model Code, which applied from May 2019 and was signed by the UK’s largest banks and building societies.

The 79^th group are currently subject to an ongoing investigation by The City of London Police. As such the Government is unable to comment on the specifics of the case.

The FCA and PSR have recently written to financial services firms setting out their expectation that firms should determine whether any claims, or parts of claims, are a qualifying APP scam, on an individual basis.