Armed Forces: Recruitment
(asked on 5th January 2024) - View Source
Question to the Ministry of Defence:
To ask the Secretary of State for Defence, how many times his Department has invoked penalty clauses with Capita in relation to the contract to deliver the Defence Recruitment System through the Recruiting Partnership Project since 2012.
The performance of the Defence Recruitment System (DRS) is measured as part of a wider monthly performance regime as a Key Performance Indicator.
The table below shows the number of months where penalties were incurred:
Financial Year & Number of Penalties | ||||
2018-19 | 2019-20 | 2020-21 | 2021-22 | 2022-23 |
7 | 10 | 3 | 5 | 5 |
The total value of penalties to Capita through clauses in contracts to deliver the Defence Recruitment System through the Recruiting Partnership Project can be found below:
Financial Year & Penalty Value | ||||
2018-19 | 2019-20 | 2020-21 | 2021-22 | 2022-23 |
£5,202 | £5,266 | £4,419 | £4,560 | £4,129 |
As the Defence Recruiting System did not reach Full Operating Capability until February 2018 it was agreed that Defence would start to measure its performance from Financial Year 2018-19.