Question to the Department for Transport:

To ask the Secretary of State for Transport, whether she has made an assessment of the potential impact of the Civil Aviation Authority's Airport Accessibility Performance Framework on the quality of assistance at airports; what steps she is taking to monitor that quality; what assessment she has made of the adequacy of such monitoring; and what (a) enforcement and (b) accountability measures are in place.

The Civil Aviation Authority (CAA) assesses airports on a yearly basis to ensure airports are meeting their legal obligations, and provides a rating on the airports performance against its Airport Accessibility Performance Framework.  It is for the the CAA as the independent regulator to develop the tools it needs to assess performance and take enforcement action as needed.  The Department for Transport is committed to ensuring aviation is accessible, and it will continue to work with the CAA, industry and stakeholders to ensure that everyone can fly with dignity and ease.