Question to the Department for Business and Trade:
To ask the Secretary of State for Business and Trade, what steps he is taking to improve consumer awareness of their rights under the Package Travel and Linked Travel Arrangements Regulations 2018.
Currently, the Package Travel and Linked Travel Arrangements Regulations 2018 (PTRs) set out all the necessary information that consumers should receive about the package holiday they are buying before and after the contract is concluded. This includes details on the insolvency protection in place amongst other key details.
We recently consulted on the PTRs and conducted consumer research as part of the process. We are considering how to address the issues identified.