Question to the Department for Business and Trade:

To ask the Secretary of State for Business and Trade, what steps he is taking to ensure that package holiday operators comply with their obligations under the Package Travel and Linked Travel Arrangements Regulations 2018 to provide appropriate assistance to consumers during emergency situations.

We are working closely with the industry and regulators to help them understand and comply with the Package Travel and Linked Travel Arrangements Regulations 2018 (PTRs). There are also three DBT approved bodies which assess and monitor business insolvency risk and have codes of conduct travel operators must abide by, as well as offering dispute resolution services if needed.

We have recently undertaken a consultation on the PTRs that included several workshops with industry. We will continue to engage with them on possible legislative changes. This includes the development of guidance that will help them to be compliant.