NHS Business Services Authority: Workplace Pensions

(asked on 17th July 2025) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, pursuant to the Answer of 24 February 2025 to Question 28133 NHS Business Services Authority: Workplace Pensions, whether the Pensions regulator has required the NHS Business Services Authority to remedy the (a) errors and (b) delays in NHS pensions.


Answered by
Karin Smyth Portrait
Karin Smyth
Minister of State (Department of Health and Social Care)
This question was answered on 23rd July 2025

The NHS Business Services Authority (NHSBSA) is in regular contact with The Pensions Regulator to report on the delivery of the McCloud remedy. They are following all advice, guidance, and recommendations put forward by the regulator.

The NHSBSA has taken all available steps to bring in external support to boost its statement production capacity. It has also recruited significant numbers of staff and is reprioritising existing staff to support the implementation of the McCloud remedy. The Pensions Regulator is aware of the proactive measures that the NHSBSA is taking to rectify any previous statements where necessary.

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