Revenue and Customs: Officers

(asked on 20th October 2022) - View Source

Question to the HM Treasury:

To ask the Chancellor of the Exchequer, what steps his Department is taking to help ensure that all complaints of racism and discriminatory behaviour by HMRC officers are investigated; and if he will make a statement.


Answered by
Victoria Atkins Portrait
Victoria Atkins
Secretary of State for Health and Social Care
This question was answered on 28th October 2022
Bullying, harassment, and discrimination of any kind, including racial discrimination, has no place whatsoever at HMRC. The wellbeing of all staff is a top priority, and HMRC does not tolerate any behaviour that makes staff, or taxpayers, feel uncomfortable. HMRC has policies which cover what action individuals can take if they experience discrimination within the workplace, and has developed comprehensive guidance on how to raise a concern. All concerns are investigated in accordance with the Civil Service investigation standards. HMRC has introduced a number of services to ensure staff can speak up if they see, hear, or experience anything that gives them a cause for concern. It has also introduced steps to ensure that complaints are investigated impartially with the decision taken by an independent decision manager with full support from expert HR advisers.


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