Armed Forces: Housing
(asked on 19th October 2022) - View Source
Question to the Ministry of Defence:
To ask the Secretary of State for Defence, how many calls reporting issues with (a) heating and (b) hot water have been received by the Amey’s Customer Service Centre in each of the last 12 months.
This question was answered on 27th October 2022
Under the previous National Housing Prime (NHP) contract which ran until April 2022, Amey were responsible for the Customer Service Centre.
Backdated information is not held centrally in the format requested and can be provided only at disproportionate cost.
Since April 2022, Pinnacle have been responsible for the National Service Centre.