Driver and Vehicle Licensing Agency: Internet

(asked on 4th October 2024) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, what steps her Department is taking to raise awareness of fraudulent DVLA websites.


Answered by
Lilian Greenwood Portrait
Lilian Greenwood
Parliamentary Under-Secretary (Department for Transport)
This question was answered on 11th October 2024

The Driver and Vehicle Licensing Agency (DVLA) advises customers to use GOV.UK as the official and only website when seeking information or completing applications.

All DVLA literature directs customers to the official GOV.UK website. The DVLA also uses its external communication channels, including social media, to publish advice and to remind motorists that GOV.UK is the only website for government motoring services. Since April 2024, the DVLA has issued guidance to the public via X and Facebook, directing them to GOV.UK services, on sixteen occasions.

The DVLA investigates reports of organisations which act illegally or are actively misleading users about their services. Where appropriate such sites can be and are taken down promptly.

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