Insulation: Housing

(asked on 11th June 2025) - View Source

Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, pursuant to the Answer of 14 February 2025 to Question 29262 on Insulation: Housing, if he will offer support for homes with faulty spray foam installed.


Answered by
Miatta Fahnbulleh Portrait
Miatta Fahnbulleh
Parliamentary Under Secretary of State (Department for Energy Security and Net Zero)
This question was answered on 19th June 2025

There is no government financial assistance available to have insulation removed. Any measures fitted under government schemes must be fitted to the highest standards with issues promptly and properly rectified. In any instance where insulation is installed improperly under a government-backed scheme, consumers are entitled to remediation by their installer or, failing that, the insurance-backed guarantee at no cost to the consumer.

Installations of any insulation under current Government schemes must be installed in accordance with the PAS 2030 and PAS 2035 standards. The TrustMark website contains further guidance on how consumers can complain if things go wrong and the dispute resolution process: https://www.trustmark.org.uk/homeowners/if-things-go-wrong.

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