Community Health Services: Standards

(asked on 7th December 2023) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, how many and what proportion of patients waited longer than 2 hours for urgent community response teams in each of the last 12 months.


Answered by
Helen Whately Portrait
Helen Whately
Minister of State (Department of Health and Social Care)
This question was answered on 14th December 2023

Urgent community response (UCR) two-hour response services respond to people at risk of admission or re-admission to hospital due to a ‘crisis’ and where individuals are likely to attend hospital within the next two to 24 hours without intervention, to prevent further deterioration and keep them safe at home. Approximately 35% of referrals into UCR services do not require a response within two hours. Where this is the case, they should receive care within the timescales they require and be supported to remain safely at home with appropriate services.

The following table shows both the number and percentage of two-hour referrals waiting longer than two hours for a response:

Month

Percentage of two-hour referrals waiting longer than two hours for a response

Number of two-hour referrals waiting longer than two hours for a response

August 2023

15

6902

July 2023

15

6648

June 2023

16

6529

May 2023

16

6305

April 2023

16

5949

March 2023

18

6710

February 2023

19

6209

January 2023

19

6539

December 2022

21

8017

November 2022

18

5268

October 2022

19

5509

September 2022

18

4756

Source: NHS England

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