Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps his Department is taking to provide support for older people to complete online job applications.

DWP currently offers employment support for eligible customers of all ages, through the network of Jobcentres across the UK, and through contracted employment programmes. A dedicated offer for older jobseekers provides more tailored support for those affected by additional challenges such as out of date skills or qualifications or those who need help with CVs.

Work Coaches and employers are supported by 50 plus Champions who provide a critical layer of support through Jobcentres, to ensure the needs of older jobseekers are met. Recent examples of personalised activity include 50 plus Job Fairs, Mentoring Circles, peer to peer support, digital awareness sessions and confidence building, including assisting customers with their perceived digital capabilities, from basic IT skills to more complex tasks.

Employer and Partnership Teams in Jobcentres also work with a range of employers and partners to enhance the skills and employment support available locally for customers.

The Government is reforming Jobcentre Plus and creating a new service that will enable everyone to access support to find good, meaningful work, and support to help them progress in their careers. This includes an enhanced focus on skills and careers advice.