Employment: Disability

(asked on 21st May 2025) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps she is taking to ensure that employers who are part of the Disability Confident Employer Scheme are (a) meeting the commitments they have made and (b) undertaking the actions they agreed to when they signed up to that scheme.


Answered by
Stephen Timms Portrait
Stephen Timms
Minister of State (Department for Work and Pensions)
This question was answered on 6th June 2025

The Disability Confident Scheme encourages employers to create disability inclusive workplaces and to support disabled people to get work and get on in work.

In 2022, the department commissioned a survey to understand from members’ perspectives the impact that signing up to the scheme has had on their recruitment and retention attitudes and practices towards disabled people. The survey can be accessed on gov.uk using the following link: Disability Confident: survey of participating employers, May 2022 - GOV.UK

There is a Disability Confident complaints process in place that sets out the steps that should be taken to address and resolve any concerns raised that an employer is failing to comply with Disability Confident criteria. More information is available here: Disability Confident complaints process.We have worked with several employers who have been the subject of a complaint to improve their compliance with the scheme criteria.

If an employer has failed to take adequate steps to resolve an issue, and there is unambiguous evidence the employer is not adhering to the principles and criteria of the Disability Confident scheme, DWP has the right to suspend the Disability Confident status of the employer until they have taken the necessary action.

I have been discussing with stakeholders in Disability Confident ideas for making the scheme criteria more robust, and plan to bring forward proposals for this in due course.

All employers have a duty under the Equality Act 2010 to make ‘reasonable adjustments’ in the workplace where a disabled person would otherwise be put at a substantial disadvantage compared with their colleagues. The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Equality Act and providing guidance on reasonable adjustments.

Access to Work aims to support the recruitment and retention of disabled people into employment. In 23/24 the Access to Work Scheme supported 67,720 people with a workplace adjustment to move into or stay in work. This includes a wide range of support including travel to work, support workers, and specialist aids and equipment, as well as the Mental Health support service which provides up to nine months of non-clinical support for people who need additional help with their well-being.

The AtW evaluation conducted by IFF in 2018 provides qualitative evidence on where AtW is adding value: Access to Work: Qualitative research with applicants, employers and delivery staff (publishing.service.gov.uk).

The Department has not made an estimate of the effectiveness of the Access to Work scheme, and faces challenges to do so. Research conducted by NatCen in 2018 uncovered several challenges, including identifying an appropriate counterfactual and constructing a comparison group, meaning therefore it is difficult to conduct an impact evaluation of Access to Work. You can view the report here: Feasibility of evaluating the impact of the Access to Work programme

Access to Work is a personalised discretionary grant that provides support with workplace adjustments beyond an employer’s obligation outlined in the Equality Act 2010, to support the recruitment and retention of disabled people into employment. The grant is targeted towards individual, rather than employer needs, so we are unable to comment on employer’s compliance with the Scheme. We do encourage people to have conversations with their employer regarding reasonable adjustments in the first instance.

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