Postal Services: Rural Areas

(asked on 20th May 2025) - View Source

Question to the Department for Business and Trade:

To ask the Secretary of State for Business and Trade, if he will make an assessment with the Secretary of State for Transport on the adequacy of access to postal services in rural areas where (a) post office branches have recently closed and (b) postal outreach services have recently ceased.


Answered by
Gareth Thomas Portrait
Gareth Thomas
Parliamentary Under Secretary of State (Department for Business and Trade)
This question was answered on 2nd June 2025

The Government protects the sustainability of the Post Office branch network, including in North Shropshire and across the rural network, providing funding stipulating that Post Office meets its minimum access criteria ensuring 99% of the population live within three miles of their nearest Post Office, across the country. Government confirmed the network subsidy will be up to £83 million for Financial Year 25/26.

Post Office are committed to consulting on any proposed branch changes, as set out in the Principles of Community Engagement document agreed with Citizens Advice. These consultations focus on customers’ access to Post Office products following any proposed change.

Ofcom, as the independent regulator of postal services, requires Royal Mail to ensure that across the UK, the premises of no fewer than 95% of users of postal services are within 5 kilometres of an access point.

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