Question to the Ministry of Justice:

To ask the Secretary of State for Justice, what data his Department holds on the performance of companies with which his Department holds contracts against key performance indicators.

The MoJ regards well-managed contracts as fundamental to the proper functioning of the justice system, and a vital part of court and prison reform plans. The MoJ’s contract management teams closely monitor providers to ensure they fulfil their contractual commitments to maintain service delivery and value for money.

The Department conducts monthly assessments of the performance of its high priority contracts using a high-level scorecard. The scorecard assesses the performance of these contracts along 8 key themes:

• Contractual Compliance;
• Contract Management Processes;
• Finance;
• Operations;
• Risk;
• Disputes;
• Supplier views; and
• Customer views.