Question to the Home Office:

To ask the Secretary of State for the Home Department, what assessment she has made of the impact of delays in (a) processing and (b) delivering biometric residence permit cards.

The waiting times for biometric residence permits (BRP) are dictated by the BRP production and delivery processes.

We aim to deliver a BRP within 7 -10 working days of the immigration decision. BRPs are produced at the secure delivery facility (Driver and Vehicle Licencing Agency (DVLA)) within 48 hours of the decision being made and are collected by our secure delivery partner the same day. Our secure delivery partner (FedEx) aims to attempt to deliver the BRPs within 48 hours of receipt of the BRPs. This equates to a minimum of 5 working days from date of decision to delivery of the BRP. We have added an additional 2 -5 working days to the timeline advised to applicants to allow us to resolve any production issues.

For the period April – August 2022, FedEx was 99.74% and the DVLA is 100% within 48 hours, of which 97.4% were within 24 hours.