Social Security Benefits: Surveys

(asked on 11th May 2020) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, if she will publish the questionnaire used for the Claimant Experience Survey 2018-19.


Answered by
Mims Davies Portrait
Mims Davies
Minister of State (Department for Work and Pensions)
This question was answered on 22nd May 2020

We do not have a copy of the questionnaire available in a suitable format that fully reflects both the questions asked and routing of this survey (it is scripted for telephone interviewing). We have, however, produced a Word document that details the full set of questions as at quarter 3 of the survey year in 2018/19, which relates to questions being asked in the latest fieldwork period. Please note that:

  • the questions asked have changed over time; and
  • some questions are only asked of a sub-sample of claimants and this is not reflected in this document.
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