Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, with reference to the Answer of 23 January to Question 5323 on Maternity Allowance, what the average working day turn around for maternity allowance claims was from (a) 1 to 15 March 2020, (b) 16 to 31 March 2020, (c) 1 to 15 April 2020, and (d) 16 to 30 April 2020.
The average working day turnaround for Maternity Allowance claims for the following periods are as follows:
1 Mar – 15 Mar – 6.9 days
16 Mar -29 Mar – 9.4 days
30 Mar – 12 Apr – 9.4 days
13 Apr – 26 Apr – 11.4 days
27 Apr – 3 May – 9.5 days
We continue to monitor performance on a weekly basis.