Railways: Mobility Scooters

(asked on 4th September 2024) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, how many (a) stations and (b) rolling stock units in service were mobility-scooter friendly on the rail network in each year since 2010.


Answered by
Simon Lightwood Portrait
Simon Lightwood
Parliamentary Under-Secretary (Department for Transport)
This question was answered on 13th September 2024

This government is committed to making the railway more accessible. Since 2006, the Access for All Programme has upgraded more than 250 stations to deliver step free access across Great Britain. Details on the accessibility and facilities for each station can be found on the National Rail Enquires or individual train operating company websites.

All trains in service meet the relevant accessibility requirements and are built around accommodating wheelchair dimensions of 1200mm by 700mm but not mobility scooters.

Operators may offer a scooter card scheme which allows passengers to apply for a permit for the carriage of their scooter based on its dimensions and other relevant information reasonably requested by the operator. This flexibility is allowed by the ORR given the variety of mobility scooters, different types rolling stock that may call at an operator’s station (often for different operators’ services), as well as the potential infrastructure restrictions at stations. ORR require operators to publish clear information about what mobility scooters they do / don’t accept, and where and this information is available on operators’ websites.

Since 2010, over 8,800 new vehicles out of a fleet of over 15,200 vehicles have been ordered by train operators to replace vehicles that did not meet modern accessibility requirements.

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