Question to the Department for Business, Innovation, Science and Trade:

To ask the Secretary of State for Business, Innovation, Science and Trade, if he will bring forward legislative proposals to remove Royal Mail's entitlement to use wording, branding and imagery associated with the Royal Family if it continues to fail to meet its Universal Service Obligation.

Whilst the government has been clear that Royal Mail’s service has been unacceptable for too long, there are no plans to establish an independent inquiry or legislative proposals to remove the company’s use of Royal Family wording, branding, and imagery. The government is focused on pushing Royal Mail to rapidly improve its service.

Ofcom, as the independent regulator, is responsible monitoring and enforcing Royal Mail’s service standards under the universal service obligation. Ofcom is currently investigating Royal Mail’s service performance for 2025-26 and will take regulatory action where necessary to hold the company to account for improving service standards.