Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what assessment she has made of the adequacy of the internet-based platform used for the NHS Pension Scheme; and what steps she is taking to improve training for service handlers in using the platform.

Primary Care Support England (PCSE) launched the PCSE Online GP Pensions system to provide general practitioners and general practices with greater convenience, and more transparency and security when it comes to their pension contributions data. NHS England regularly monitors the effectiveness of PCSE Online, to ensure it continues to meet the needs of general practices. This includes performance management of the IT system and service, supporting PCSE’s webinar development and delivery for users, and working closely with NHS Pensions and the British Medical Association to ensure that training is reflective of any changes.