NHS: Negligence

(asked on 3rd November 2026) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what assessment she has made of the adequacy of existing routes of redress for patients who believe inaccurate information in their NHS medical records has contributed to patient harm.


Answered by
Diana Johnson Portrait
Diana Johnson
Minister of State (Department of Health and Social Care)
This question was answered on 10th November 2026

Patients may seek redress through a number of established mechanisms, including raising concerns or complaints with the provider concerned, requesting correction of records where appropriate, pursuing complaints through the relevant complaints process, referring matters to the Parliamentary and Health Service Ombudsman, and, where harm has resulted, pursuing legal action. NHS Resolution operates indemnity schemes that provide cover for clinical negligence liabilities arising from the acts or omissions of member organisations within the scope of those schemes.

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