Delivery Services: Crimes against the Person

(asked on 20th March 2025) - View Source

Question to the Home Office:

To ask the Secretary of State for the Home Department, what steps she is taking to help tackle (a) violence and (b) abuse against retail delivery drivers.


Answered by
Diana Johnson Portrait
Diana Johnson
Minister of State (Home Office)
This question was answered on 28th March 2025

Shop theft continues to increase at an unacceptable level with more and more offenders using violence and abuse against shopworkers to do this. We will not stand for this. Everybody has a right to feel safe at their place of work.

Through our Crime and Policing Bill, we have introduced a standalone offence of assaulting a retail worker to protect the hardworking and dedicated staff that work in stores, sending a strong message to offenders and would-be offenders that violence against retail workers will not be tolerated. The Bill is making its way through Parliament and had its Second Reading on 10 March.

As introduced, the definition of a 'retail worker' does not include delivery drivers. Keeping a tight definition provides legal clarity and ensures there is less ambiguity for courts in identifying whether an individual is a retail worker and impacted during their job. Workers whose roles are not included are already covered under other legislation such as the Offences against the Person Act 1861, which also covers more serious violence, such as actual bodily harm (ABH) and grievous bodily harm (GBH).

That said, the whole purpose of the parliamentary process is to scrutinise the provisions in the Bill and we will, of course, consider carefully any amendments and supporting evidence.

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